Tenute Balsamo
Privacy

Privacy Notice

We want you to feel protected when visiting our website. This page clearly explains how we collect, use, and protect your personal data, always in compliance with European privacy regulations.

1. Data Controller

The Data Controller of personal data is:

Tenute Balsamo di Balsamo Ruben
VAT: 01316320868
Address: Str. Vicinale Risicallà Zagaria, 94100 Enna (EN)
Phone: 0935 541126
Email: info@tenutebalsamo.com

For privacy-related inquiries, you can email us or contact us at the details above.

2. Types of Data Processed

We collect the following types of data: Navigation Data: IP address, browser type, pages visited, duration of visit, and other technical information automatically collected during your visit to the site. Voluntarily Provided Data: name, surname, email address, telephone number, and other information you choose to provide through contact forms, newsletter subscriptions, product information requests, or other interactions. Cookies and Similar Technologies: identifiers stored on your device to recognize your preferences and improve your experience.

3. Purpose of Processing and Legal Basis

Your data is processed for the following purposes: Site Management: to ensure proper functioning, security, and accessibility of the website (legal basis: fulfillment of legal obligations and legitimate interests). Communication: to respond to your product information requests and manage the business relationship that follows (legal basis: pre-contractual measures and consent). Analytics and Improvement: to understand how the site is used to optimize services, using web analytics tools (legal basis: consent for statistical cookies). Personalized Advertising: to show you content and ads aligned with your interests, if you have given consent (legal basis: explicit consent). Commercial Communications: to send newsletters, promotions, and product updates (legal basis: explicit consent). Legal Compliance: compliance with tax, accounting, and other regulatory obligations (legal basis: legal obligation).

4. Cookies and Similar Technologies

The site uses cookies and similar technologies for the following purposes: Essential Cookies: necessary for site functioning and do not require consent. These include session, authentication, and security cookies, plus basic preferences. Statistical Cookies: with your consent, we use web analytics tools to collect aggregated, anonymized data on visitor behavior to help improve the site. Marketing Cookies: with your consent, these personalize your experience and show you relevant ads on partner platforms. You can manage your preferences at any time via the consent banner on the site, or by modifying your browser settings.

5. Data Processing Methods and Retention

Your data is processed using computer systems and, if necessary, paper records, always in compliance with applicable regulations. Data is retained for only as long as necessary to achieve the stated purposes: Navigation Data and Cookies: up to 13 months. Voluntarily Provided Data: until completion of the communication or business relationship, unless longer legal retention requirements apply (e.g., accounting records retained for 10 years). Commercial Communication Data: as long as you maintain consent, which you can revoke at any time.

6. Disclosure and Transfer of Data to Third Parties

Your data is not sold to third parties. It may be disclosed to: Service Providers: companies that assist us in managing the website, hosting, and web analytics, bound by privacy protection measures equivalent to ours. Competent Authorities: when required by law, decree, court order, or competent public authorities. Data is not transferred outside the European Union unless otherwise explicitly communicated.

7. Data Subject Rights

As a Data Subject, you have the right to: Access (Article 15 GDPR): obtain confirmation of processing and access to your data. Rectification (Article 16 GDPR): correct inaccurate or incomplete data. Erasure (Article 17 GDPR): request deletion of your data under certain circumstances. Restriction of Processing (Article 18 GDPR). Data Portability (Article 20 GDPR). Objection (Article 21 GDPR), including for marketing purposes. Revocation of Consent at any time, without retroactive effect. Lodge a Complaint with the Data Protection Authority (garanteprivacy.it) if you believe processing violates your rights. To exercise any of these rights, please contact us at the details provided in the "Data Controller" section.

8. Data Security

We adopt appropriate technical and organizational measures to protect your data from unauthorized access, alteration, loss, or destruction: encrypted connection (HTTPS), limited access to authorized personnel, and security monitoring of the site. No method of transmission over the Internet is completely secure; we do our best to protect your data without guaranteeing absolute security.

9. Changes to This Notice

This notice may be updated periodically to reflect changes in our data processing practices or legal requirements. Significant changes will be announced with a notice on the site. Continued use of the site following changes constitutes acceptance of the updated version.

10. Data Controller Contact

For questions, requests, or to exercise your rights, you can contact us:

Tenute Balsamo di Balsamo Ruben
VAT: 01316320868
Address: Str. Vicinale Risicallà Zagaria, 94100 Enna (EN)
Phone: 0935 541126
Email: info@tenutebalsamo.com

You can write to the email address above, submit a written request to the postal address, or call the contact details provided.

This notice was drafted and last updated on October 9, 2026.